Terms and Conditions Overview

I agree that upon placing my True HealthCare Services, LLC (True HealthCare) order and checking this confirmation box, I am accepting all of the Terms and Conditions of True HealthCare Services, and all other True HealthCare policies found online here.

I understand and agree that some items are unable to be returned, that there are exceptions as to what items are eligible for returns, and that there will be a restocking fee for many items. I understand and agree that in order to initiate a return, I must first email True Health Care services for authorization and the next steps to begin the process at returns@truehealthcareservices.com. I also understand and agree that the cost of shipping an item back to True HealthCare is my responsibility and that all returned items must be received in new condition, unopened and unused.

I will review the complete RETURN POLICY, including all other applicable policies.

Terms and Conditions

Effective as of May 5, 2023

The following terminology applies to these Terms of Use, Privacy Policy and all Policies found on the Website: “You” and “Your” refers to you, the person accessing this website and accepting the True HealthCare’s Terms and Conditions. “True HealthCare” refers to True HealthCare Services, LLC.

True HealthCare Services, LLC (“True HealthCare”) offers users the truehealthcareservices.com website, affiliated platforms, applications and online services (collectively, the “Website”), subject to the user’s acceptance of the terms, conditions, policies and notices contained in the following terms of use (the “Terms of Use”). These Terms of Use apply to your use of or visit to the Website and all functions or features of the Website, as well as all offers, sales, and purchases of products or services sold through the Website.

BY ACCESSING, BROWSING AND/OR USING THE WEBSITE, YOU AGREE TO FOLLOW AND BE BOUND BY THESE TERMS OF USE, AND REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THESE TERMS OF USE AS YOUR BINDING AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THE WEBSITE.

Please review our PRIVACY POLICY as it contains important information regarding the collection and use of information that you provide through the Website. Agreeing to these Terms of Use includes an agreement to our Privacy Policy, which is incorporated by reference as though fully set forth here. If there is a conflict between the Terms of Use and the Privacy Policy, the Privacy Policy shall have precedence with respect to your privacy.

These Terms of Use include an Arbitration provision that governs any disputes between you and True HealthCare. Unless you opt out by emailing info@truehealthcareservices.com, this provision makes it mandatory that the parties submit disputes which are not otherwise resolved, to a neutral third-party arbitrator for a binding decision and will eliminate your right to pursue a claim through a trial in a court by a judge or jury and substantially affect your rights, by preventing you from bringing, joining or participating in class action proceedings.

You further agree and acknowledge that certain True HealthCare products and offerings made available through the Website may be subject to additional or different terms and conditions. In the event of a conflict between the Terms of Use and any additional or different terms and conditions, the additional or different terms and conditions will govern.

Modification of These Terms of Use

True HealthCare reserves the right to modify these Terms of Use in its sole discretion from time to time, without notice to you. Any changes to the Terms of Use will be effective when posted to the Website (the effective date of the most recent Terms of Use appear at the top of these Terms of Use). We recommend reviewing the Terms of Use from time to time, because your continued use of the Website following the posting of such changes constitutes your agreement to and acceptance of these changes.

Website Use

Limited License

LIMITED LICENSE AND SITE ACCESS

You may view, copy or print the content of the Website, such as text, information, data, graphics, images, and other material (the “Content”) from the Website solely for personal, non-commercial purposes.

Consequently, this grant does not allow you to do any of the following: (a) resell or make any commercial use of this Website or any of the Content; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this Website not intended to be so read. This includes using or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the Content of this Website (including any trademarks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the Contents from the Website or to collect any information from the Website or any other user of the Website.

Intellectual Property

We respect the intellectual property rights of others, and require that the people who use the Website, or the features made available on or through the Website, do the same.

Trademarks

As the user of the Website, you understand that we own or have licensed from third parties (including the providers of Content), the right, title and interest in and to the Website, the Content, code, data and materials used in connection with the Website, the look and feel, design and organization of the Website, and the compilation of the Content, code, data and materials on the Website, including but not limited to any copyrights, trademark rights, patent rights, database rights, moral rights and other intellectual property and proprietary rights therein.

The trademarks, logos, service marks and trade names (collectively the “Trademarks”) displayed or used on the Website or on material available through the Website are our registered and unregistered Trademarks and may not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders that are likely to cause customer confusion, or in any manner that disparages or discredits their rights holders. All Trademarks not owned by True HealthCare that appear on the Website, if any, are the property of their respective owners. Nothing contained on the Website should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on the Website without our written permission or the third party that may own the applicable Trademark. Your misuse of the Trademarks displayed on the Website is strictly prohibited.

Copyrights

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials posted on the Website infringe your copyright, you (or your agent) may send True HealthCare a “Notification of Claimed Infringement” requesting that the material be removed, or access to it blocked. The notice must include the following information:

A physical or electronic signature of a person authorized to act on behalf of the owner of the works that have been allegedly infringed;
Identification of the copyrighted work alleged to have been infringed (or if multiple copyrighted works located on the Website are covered by a single notification, a representative list of such works);
Identification of the specific material alleged to be infringing or the subject of infringing activity, and information reasonably sufficient to allow True HealthCare to locate the material on the Website;
Your name, address, telephone number, and e-mail address (if available);
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send True HealthCare a counter-notice.

Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see https://www.copyright.gov/ for details. Notices and counter-notices with respect to the Website should be sent to 5812 W Pico Blvd, Suite B Los Angeles, CA 90019, or info@truehealthcareservices.com with the word “Copyright” in the Subject of the email. Consult your legal advisor and see 17 U.S.C. § 512 before filing a notice or counter-notice as there are penalties for false claims under the DMCA.

True HealthCare’s policy is to suspend or terminate the account, or the right to access or use the Website or any part of the Website, of any person who posts infringing material on the Website or who provides any fraudulent or inaccurate take-down notice or counter-notice under the DMCA. However, True HealthCare does not have any obligation to do so.

Orders

If you wish to place an order for products available on the Website you may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any order; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.

Order Acceptance

True HealthCare reserves the right to accept or decline your order or limit the order quantity for any reason, including but not limited to product availability, errors in the description or prices for products, or errors in your order.

If we are unable to verify or authenticate any information you provide during any ordering, purchase, sale, authentication, delivery, payment or remittance process, or any other process, or if we are no longer able to verify or authorize your card or bank account information, your purchase may be canceled, we may refuse to honor all pending and future purchases made on such accounts and/or on any online accounts associated with such accounts, and you may be prohibited from using the Websites.

For more information about your order, please refer to our ORDER POLICY.

Pricing; Sales, Use and Other Taxes

Unless otherwise noted, shipping and handling fees are not included in the displayed price of the product on the Website and will be added as part of your final purchase price. Sales, use, and similar taxes will be charged to you as required by law, and will be communicated to you before you place an order.

Payment - Payment Types and Payment Authorization

The Website currently uses authorize.net to process payments. Our third-party payment processors accept payments through various credit cards, including Visa, MasterCard, American Express and Discover or online payment methods such as PayPal, as detailed on the applicable payment screen. Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. The payment is deducted at that time the order is placed. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.

You understand and agree not to hold True HealthCare liable for any adverse effect that applicable actions (whether intentional or unintentional) may cause to any other accounts you hold. You agree to not process stolen cards or unauthorized cards through the Website.

Shipping and Returns

Shipping

For more information, please refer to the SHIPPING POLICY.

Refunds

You may return eligible products within the first 15 days, subject to the process outlined in the RETURN POLICY. Returns are not guaranteed. Please refer to the RETURN POLICY for further information.

Product Availability

Although we attempt to accurately reflect product availability on the Website, True HealthCare cannot guarantee product availability, and certain products may not be available for immediate delivery.

True HealthCare reserves the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products, or to cancel any order.

Inaccuracies; Typographical Errors

True HealthCare attempts to be accurate when providing information or listing product details on the Website. Products offered for sale on the Website may contain descriptions provided by the manufacturer, developer or distributor of the product. True HealthCare does not warrant that product descriptions or other content of the Website are complete, accurate, reliable, current, or error-free. If a product offered by True HealthCare is not as described, your sole remedy is to return it in accordance with our RETURN POLICY.

In the event that a product is listed at an incorrect price or with incorrect information due to a typographical error or an error in pricing or product information received from True HealthCare’s suppliers, True HealthCare will have the right to refuse or cancel any orders placed for products listed at the incorrect price whether or not the order has been confirmed and your payment method has been charged. If your credit or debit card has already been charged for the transaction and your order is canceled, True HealthCare will issue a credit to your original payment method for the amount of the charge.

Title and Risk of Loss

Title to any ordered product will pass to you upon delivery of the product to the designated carrier. True HealthCare will only be responsible for risk of loss or damage to a purchased product that occurs prior to delivery of the product to the designated carrier. True HealthCare does not assume title of any returned product until received by us in accordance with our RETURN POLICY.

User Comments, Communications, and Other Content

Users of the Website may be permitted to post reviews, comments and other content and submit suggestions, ideas, comments, questions or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” Such user-generated content does not reflect the opinions or policies of True HealthCare. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content or communication. True HealthCare reserves the right (but not the obligation) to monitor and edit or remove any activity or content, but does not regularly review posted content. If you do post content or submit material, and unless True HealthCare indicates otherwise, you grant True HealthCare a nonexclusive, royalty-free, perpetual and irrevocable right to create derivative works based upon such content and to use, reproduce, modify, adapt, publish, translate, distribute, and display such content or material or any derivative works based thereon throughout the world by any means and in any media. You grant True HealthCare the right (but not the obligation) to use the name that you submit in connection with such content, and you waive any right and agree not to assert that any such use infringes or violates your right of privacy, right of publicity or other right. You represent and warrant that you own or otherwise control all of the rights to the content and materials that you post; that the content and materials are accurate; that use of the content and materials you supply does not violate this policy or infringe any copyright or other right of any third party and will not cause injury to any person or entity; and that you will indemnify True HealthCare and hold it harmless with respect to all claims, actions, costs, expenses (including reasonable attorneys’ fees and costs), loss or damage resulting from content or materials you supply. True HealthCare takes no responsibility and assumes no liability for any content or materials posted by you or any third party.

Eligibility/Children

No part of the Website is directed to persons under the age of 18. IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE WEBSITE AT ANY TIME OR IN ANY MANNER.

The Website is not directed to or intended for children under the age of 18 and we do not knowingly collect personal information from such children without parental consent. If we find out that we have inadvertently collected personal information from a child under the age of 18, we will take steps to remove such information from our systems. If you are under the age of 18 please consult a parent or guardian for help.

Website Availability and Security

At any time and from time to time, all or any portion of the Website may not be available or may not function properly. The Website may have and may cause technological problems for any reason, including viruses and other malicious or damaging computer programs. True HealthCare disclaims liability for any interception of data or communications. True HealthCare does not guarantee the security of the Website. True HealthCare is not liable for any damage or injury caused by the performance or failure of performance of all or any portion of the Website or for any defects, delays or errors in or resulting from your use of the Website.

Updates

From time to time we review these Terms of Use to ensure that they comply with applicable law. Consequently, we reserve the right to update and revise these Terms at any time. You will know if these Terms have been revised since your last visit to the website by referring to the “Effective Date of Current Policy” date at the top of this page.

By continuing to access or use the Website after those revisions become effective, you agree to be bound by the revised terms and use of our website constitutes your acceptance of these Terms of Use. If you do not agree to the new terms, in whole or in part, please stop using the Website.

Electronic Communications

When you visit the Website, or send us emails, you are communicating with us electronically. In doing so, you consent to receive communications from us electronically, including receiving emails, texts, or other electronic communications, or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Through your use of the Website, you consent to receive emails, texts, or other electronic communications from us pertaining to your use of True HealthCare’s products, services, and offerings made available through the Website. By utilizing the Website or replying to our emails or texts, you acknowledge that you are aware that email/text is not a secure method of communication, and that you agree to the risks. You agree that all agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. If you would prefer not to exchange personal information via email, please notify us at info@truehealthcareservices.com or follow the opt-out instructions included in such email or text, if any.

Telephone/Communication Consent

In providing your telephone number to True HealthCare on the Website, you agree and consent to True HealthCare contacting you on that telephone number for any purpose (including sales, marketing, promotional offers, customer care, and/or collections). You further agree and consent for True HealthCare and its representatives and agents to use any cellular or other telephone number and/or email address associated with your account or otherwise provided, directly or indirectly, to True HealthCare or its representatives or agents, and, in connection with such calls, to use pre-recorded/artificial voice messages and/or automatic dialing devices. You understand and agree that any telephone calls between you and True HealthCare (including any True HealthCare representatives or agents) may be monitored or recorded by True HealthCare or its representatives or agents.

Disputes - Binding Arbitration

If you have any concerns or disputes, you agree to first try to resolve the dispute informally by contacting True HealthCare. If there has been a reasonable amount of time allowed to resolve the claim or dispute and we fail to reach a satisfactory resolution concerning any claim or dispute with True HealthCare, then, and only then, will you have the option to continue to pursue the claim or dispute through binding arbitration with True HealthCare.

These Terms of Use provide that all disputes between you and True HealthCare relating to these Terms of Use or your use of the Website or to any products sold or distributed by True HealthCare or through the Website, will be resolved by binding arbitration. In the interest of resolving disputes between you and True HealthCare in the most expedient and cost-effective manner, you agree to give up your right to go to court to assert or defend your rights under these Terms of Use, except for matters that may be taken to small claims court. Your rights will be determined by a neutral arbitrator and not a judge or jury, and your claims cannot be brought as a class action.

Applicable Law; Venue

To the maximum extent permitted by law, these Terms of Use are governed by the laws of the State of California without regard to its conflict of laws provisions. You hereby consent to the exclusive jurisdiction and venue of arbitration in Los Angeles County, California.

By using the Website or any product or service sold or distributed by True HealthCare or through the Website, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of California, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and True HealthCare.

International Users

Products sold on this Website by True HealthCare can only be sold to end-users residing in the United States and not to international customers. True Healthcare does not make international sales, accept international payment methods, nor ship internationally. For more information, please refer to our SHIPPING POLICY.

True HealthCare controls the Website from within the United States for use only for sales and deliveries within the United States. We make no representation that the content on the Website is appropriate or that access to such content is lawful in all jurisdictions. Those who access the Website from outside of the United States are responsible for compliance with applicable laws in jurisdictions from which this Website is accessed. By visiting the Website and providing us with data, you acknowledge and agree that we may use the data collected in the course of our relationship for the purposes identified in these Terms of Use or in our other communications with you, including the transmission of information outside your resident jurisdiction. In addition, such data may be stored on servers located in the United States. By providing us with your data, you consent to the transfer of such data and storage of such data within the United States, and you agree that the laws of the United States shall govern this transfer and True HealthCare’s use, sharing, storage, and security of such data. You agree not to provide data at the Website or take any other action which is prohibited or restricted by laws of jurisdictions outside of the United States to which you are subject.

Affiliated and Third-Party Sites

True HealthCare may include on the Website references or links to third-party websites solely for your convenience. Any such third-party sites are not associated with or under the control of True HealthCare. Accordingly, we cannot endorse or make any representations or warranties related to the content of such sites or any products or materials found there. References to or inclusion of hyperlinks to an Internet website or providing information or recommendations relating to an Internet website does not, and should be interpreted as an endorsement for True HealthCare endorsing or sponsoring or an affiliation with that Internet website. True HealthCare has no obligations or liabilities relating to such websites and is not responsible for the privacy or security practices or legal compliance associated with such linked sites, and we recommend that you review any third-party policies applicable thereto. Should you decide to access such linked sites, you do so at your own risk and your dealings with third parties through links to such third-party websites or applications are solely between you and such third party. Unless otherwise explicitly stated, we are not responsible for the content, goods or services provided on or through such websites, any updates or changes to such websites, for your use or inability to use such websites, or the privacy or other practices of such websites, and the fact that we offer such links does not indicate any approval or endorsement of any material contained on any linked website. The linked websites are not under our control, and we make no representations as to the accuracy, quality, suitability, functionality or legality of any websites to which we may provide links. We expressly disclaim any responsibility for the content, legality, decency or accuracy of any information, and for any products and services that appear on any third-party website or application. You hereby completely and irrevocably release and forever discharge us from and waive any claim you might have against us with respect to such websites.

Monitoring and Reporting

True HealthCare may monitor and, subject to our PRIVACY POLICY, record activity on the Website for any reason or for no reason and may investigate any complaint or reported violation of True HealthCare’s policies. True HealthCare may report any activity that it suspects may violate any law or regulation to regulators, law enforcement officials or other persons or entities that it deems appropriate and may issue warnings, suspend or terminate use of the Website, deny access to all or part of the Website or take other action that it deems appropriate.

True HealthCare reserves the right to review any customer reviews and remove, delete, redact or otherwise modify such reviews, in our sole discretion, at any time and from time to time, without notice or further obligation to you. True HealthCare has no obligation to display or post any reviews. True HealthCare, subject to our PRIVACY POLICY, reserves the right to disclose, at any time and from time to time, any information or posted content that it deems necessary or appropriate, including without limitation to satisfy any applicable law, regulation, contractual obligation, legal, dispute process, or governmental request.

Indemnity

You agree to defend, indemnify and hold True HealthCare, its subsidiaries, affiliates, officers, agents, consultants, representatives, other partners, and employees, harmless from any loss, liability, claim, demands, costs or expenses including, without limitation, reasonable attorneys’ fees, due to or arising out of your use of the Website, your violation of these Terms of Use, or your violation of law or the rights of third-parties (including other users of the Website).

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

Waiver and Severability

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If, for any reason, a court of competent jurisdiction or an arbitrator finds any provision of these Terms of Use invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms of Use will remain in full force and effect.

No waiver of any breach of any provision of these Terms of Use will constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver will be effective unless made in writing and signed by an authorized representative of the waiving party.

If any of these Terms are deemed invalid, void, or for any reason unenforceable, that term will be severed and will not affect the validity and enforceability of any remaining term or condition. NOTHING IN THESE TERMS OF USE WILL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU.

Assignment

You will not transfer or assign any rights or licenses granted to you pursuant to these Terms of Use, and any purported assignment or other transfer in violation of this paragraph will be null and void and of no force or effect.

No Third-Party Beneficiaries

You agree that, except as otherwise expressly provided in these Terms of Use, there will be no third-party beneficiaries to this agreement.

Termination

We may terminate your license to use this Website, and to block or prevent future access to and use of this Website for any reason or no reason or suspend your account immediately, without prior notice or liability, for any reason whatsoever and in our sole discretion, including without limitation if you breach these Terms of Use. Upon termination, your right to use the Website will cease immediately and these Terms of Use will still apply. If you wish to terminate your usage, you may simply discontinue using the Website.

Disclaimer and Limitation of Liability

THE WEBSITE, INCLUDING ALL INFORMATION CONTAINED HEREIN, AND ALL SERVICES, PRODUCTS (INCLUDING SOFTWARE) AND MATERIALS CONTAINED ON THE WEBSITE OR OTHERWISE MADE AVAILABLE TO YOU THROUGH OR FOR PURCHASE OR RENT FROM THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY GUARANTEE, REPRESENTATION OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, EXCEPT TO THE EXTENT OF ANY WRITTEN WARRANTY THAT TRUE HEALTHCARE PROVIDES TO YOU WITH RESPECT TO ANY PRODUCT OR SERVICE THAT YOU PURCHASE OR RENT AT THE WEBSITE. EXCEPT WITH RESPECT TO SUCH WRITTEN WARRANTIES, TRUE HEALTHCARE HEREBY DISCLAIMS, TO THE FULLEST EXTENT ALLOWED UNDER APPLICABLE LAW, ALL GUARANTEES, REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE WEBSITE INFORMATION, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY FOR INFORMATION, DATA, DATA PROCESSING, UPTIME OR UNINTERRUPTED ACCESS, ANY WARRANTIES CONCERNING THE AVAILABILITY, USEABILITY, ACCURACY, PRECISION, CORRECTNESS, COMPLETENESS, OR USEFULNESS, AND ANY WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, AND USAGE OF TRADE.

TRUE HEALTHCARE DOES NOT GUARANTEE THE ACCURACY, QUALITY, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION OR CONTENT AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS, NOR DOES IT WARRANT THAT SUCH ERRORS OR OMISSIONS WILL BE CORRECTED. TRUE HEALTHCARE DOES NOT WARRANT THAT THE WEBSITE OR SERVERS THAT HOST IT ARE FREE OF VIRUSES OR OTHER HARMFUL MALWARE, THAT THEY WILL NOT EXPERIENCE PERIODS OF UNAVAILABILITY, OR THAT HACKERS WILL NOT ATTEMPT TO ACCESS THEM FOR UNAUTHORIZED PURPOSES. YOU ACCESS ANY WEBSITE CONTENT AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR DATA THAT RESULTS FROM THE ACCESS OF THE WEBSITE.

IN NO EVENT SHALL TRUE HEALTHCARE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS, OR LOSS OF DATA) IN CONNECTION WITH OR ARISING FROM (I) YOUR USE OF OR INABILITY TO USE THE WEBSITE, ANY OF ITS CONTENT, ANY THIRD-PARTY SITES OR CONTENT LINKED FROM THE WEBSITE, (II) YOUR CONNECTIVITY WITH THE WEBSITE OR ANY THIRD-PARTY SITES LINKED FROM OR REFERENCED THEREBY, OR (III) OR FOR ANY GOODS OR SERVICES OBTAINED ON THE WEBSITE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS. YOU ARE SOLELY RESPONSIBLE FOR ALL DAMAGE AND LIABILITY ARISING OUT OF THE USE OF THE PRODUCTS AND SERVICES PURCHASED OR RENTED AT THE WEBSITE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Force Majeure

True HealthCare will not be liable for any failure to perform any of its obligations under these Terms of Use if its performance of such obligations is substantially hindered due, directly or indirectly, to any circumstance beyond the reasonable control of True HealthCare, including, but not limited to, war, riot, fire, flood, explosion, storm, accident, civil unrest, strike, lockout, trade dispute, labor disturbance, failure of any machine, system of authorization, data processing or communication system or transmission link, act of any governmental agent, department or other entity or act of God. In such an event, True HealthCare may elect to cancel your order and refund any payments made.

No Medical Advice

The information supplied through or on the Website, or by any employee or agent of True HealthCare, whether by telephone, email, letter, facsimile, or other form of communication, is for informational purposes only and does not constitute medical, legal or other professional advice. Health-related information provided through the Website is not a substitute for medical advice and should not be used to diagnose or treat health problems or to prescribe any medication, medical devices, or other remedies. The information on the Website may be presented in conclusory, shorthand, or summary form and is not intended to supplant medical advice provided by your own physician or other healthcare provider or any information included by the manufacturer with or on any product. The receipt of any questions or feedback that you submit to True HealthCare does not create a professional relationship and does not create any privacy interests other than those described in the PRIVACY POLICY.

YOU SHOULD ALWAYS CONSULT A PHYSICIAN OR OTHER HEALTHCARE PROVIDER OF YOUR OWN CHOICE BEFORE MAKING ANY HEALTHCARE DECISIONS OR FOR GUIDANCE ABOUT A SPECIFIC MEDICAL CONDITION AND CAREFULLY READ ALL PACKAGING AND OTHER INFORMATION PROVIDED BY THE MANUFACTURER OF ANY MEDICAL PRODUCTS OR DEVICES BEFORE USING THEM.

Entire Agreement

These Terms of Use (including any policy or terms expressly incorporated into these Terms of Use) constitute the entire agreement between you and True HealthCare with respect to this Website and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to this Website. A printed version of these Terms of Use and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.

California Resident

California law allows California residents to ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes. Under California Civil Code Section 1789.3, California users are entitled to the following specific consumer rights notice: If you have a question or complaint regarding the Website, please send an email to info@truehealthcareservices.com. You may also contact us by writing to 5812 W Pico Blvd., Suite B, Los Angeles, Ca. 90019. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask for a notice identifying the categories of personally identifiable information, which we share with certain third parties for direct marketing purposes under certain circumstances and providing contact information for such third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: 5812 W Pico Blvd., Suite B, Los Angeles, Ca. 90019.

We do not share any California consumer personal information with third parties for marketing purposes without consent. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices may contact us using the contact information set forth below.

Contact Us

If you have any questions about these Terms of Use you can contact us:

By visiting this page on our website: truehealthcareservices.com
By sending us an email: info@truehealthcareservices.com